Making a booking
How long will my journey take?
The approximate journey time will be displayed during the booking process. Journey times for private vehicles stated on the website are approximate and may vary according to road and weather conditions, volumes of traffic, etc. Journeys in a shared shuttle involve multiple pickups and drop offs, so the journey time might be longer depending on the number of stops. On longer journeys, drivers may stop for a rest break.
Other questions in this category:
- What is Gold Protection?
- Can I make a last minute booking?
- I've been asked to enter a Late Booking code, what should I do?
- I am unable to set a pickup time while making a booking. What should I do?
- How do I make a booking?
- I want to book my return later than the latest possible pickup time the website allows, what should I do?
- How do I book a shuttle service to my accommodation?
- Can I book a transfer if I am not going to/from an airport, cruise port or train station?
- I can't find my airport, cruise port or train station. Can I still book with you?
- Can I book a one way trip?
- Can I book a transfer to the airport?
- Will anyone else be travelling in the vehicle I book?
- What does the price include?
- What luggage entitlement will I have?
- When should I book?
- The members in my travel party need to be picked up or dropped off from different addresses. Can I book this?
- I want to book a one way trip to/from the airport but I’m not taking a flight. Is this possible?
- Which vehicle should I book?
- Can I make a booking for a different number of passengers for the outbound journey and for the return?
- Can I make a booking on behalf of a third party?
- Do you cater for wheelchair users and people with disabilities?
- My travel group is landing on different flights, how can I book?
- Can minors book or travel alone?