During travel
Where do I need to go once my flight, train, ship arrives?
You should proceed to the arrivals hall / arrivals terminal where your driver will be waiting for you. In some airports, stations and ports there are specific meeting points, in that case the meeting point will be specified on your booking voucher. If you are unable to locate the driver when you get to the meeting point, please contact us on the 24/7 telephone numbers printed on your booking voucher or via Live Chat.
Other questions in this category:
- How long will the driver wait for me?
- What happens if my flight, train, ship is delayed or if my flight is diverted?
- What happens if I can't find my driver?
- Do I need to tip the driver?
- How will the driver know I am the right passenger?
- How long do I have to wait at the airport before my vehicle departs?
- Why do I need to have a working mobile phone when I travel?
- What happens if my flight, train or ship is cancelled?
- What happens if my flight, train or ship is early?
- What time will my shuttle service leave the airport?
- How long must I wait for my shared Express shuttle transport?
- How long must I wait for my shared Regular shuttle transport?