General FAQ
What is a shuttle transfer?
A shuttle transfer is a shared transfer service to/from the officially registered hotels and apartments listed on our website. Our shuttle drivers have a clearly visible and branded desk, counter or representative at the airport arrivals terminal, the exact location of which is detailed in the pickup instructions on your booking voucher.
Other questions in this category:
- I am a driver or own a transport company, how can I work with you?
- What vehicle should I book for a ski transfer?
- Do you offer ski transfers?
- I can't find my booking reference number
- Do I have to print my voucher?
- How can I use my discount?
- What should I do if my driver does not arrive on time for my transfer?
- Will my driver speak English?
- How can I contact Suntransfers?
- What is a private transfer?
- What information do I need in order to make a booking?
- How can I make a complaint?
- How do I earn commission for my Travel Agency bookings?
- I have some comments or suggestions to make, who should I contact?
- I left an item in the vehicle. How do I get it back?
- Can I take animals on a transfer?
- Subscribe to our newsletter!